The technological processes of the plant have been digitized. Thanks to integration capabilities with external systems, Bitrix24 now monitors temperature and time schedules, collects information from sensors, and maintains records and logs of completed tasks. The implementation helps the company undergo audits and certifications from the Federal Service for Veterinary and Phytosanitary Surveillance (Rosselkhoznadzor) and retail networks.

The project management system has been successfully implemented in Bitrix24. The new system ensures effective control over the project life cycle, starting from the initial research stage and culminating in the successful completion of the project. Implementation results include improved project management, the introduction of reporting systems, and the incorporation of Key Performance Indicators (KPIs) for both projects and project managers.

The company's workflow process has been automated from the initial customer interaction to the shipment of goods through transportation companies. Paper document circulation has been eliminated. Business processes in the sales department, accounting, warehouse, and logistics have been implemented and optimized. Deadlines are monitored, and the quality of customer management is assessed at every stage.

Automation of a two-stage sales department involves the implementation of business processes for a call center that conducts cold calls and sales. Cold calls are converted into warm leads and transferred to the sales department. Managers handle warm leads and guide the deal to closure. Key Performance Indicators (KPIs) for employees are calculated for management purposes.

Implementation of automation for the sales department involves the integration of the software stack: 1C: Accounting - Bitrix24 - 1C: Enterprise Resource Planning. Sales personnel conduct their activities in 1C: Accounting. In Bitrix24, automation of business processes has been developed and implemented for planning and executing orders at all stages of production. The production-ready order is then transferred to 1C: ERP.

The processes of requesting and obtaining documents have been automated, and notifications to counterparties have been implemented. CRM forms have been configured to validate information before submission. The received data is processed by business processes without the need for manual intervention. All data is automatically logged and accessible from the deal card.